Privacy Policy


Last modified: February 19th, 2021

1. Why and how do we collect your data?

Aero mainly provides an automated application for chat and social platforms, (the "Service") and is operated by The Aero Team (the "Team", "we", "us") for users of the Service (“you”). This Privacy Policy sets forth our policy with respect to information that is collected from users of the Service. Under applicable law, The Aero Team is the "data controller" of personal data collected throughout your usage of the Service.

2. What information do you collect?

When you interact with us through the Service, we may collect information from you, as further described below.
We collect information from you when you voluntarily provide such information, such as when you register for access to our Services. Information we collect may include but are not limited to:
(i) Chat data: We store username, user discriminator, user id, email address, and any messages via the chat feature of a chat or social platform temporarily to support you and others in preventing spam on aforementioned platform. We share messages with ChatWatch, a third party spam prevention service.
(ii) Guild data For all the servers you add Aero to, we store guild name, guild id, the guild owner's id, nicknames and roles, as well as the user data of all members as described in (i). (iii) Cookies: We employ cookies and similar technologies to keep track of your local computer’s settings such as which account you have logged into and notification settings. Cookies are pieces of data that sites and services can set on your browser or device that can be read on future visits. We may expand our use of cookies to save additional data as new features are added to the Service.

3. Where is your data processed?

The Team is based in Germany. No matter where you are located, you consent to the processing and transferring of your information in and to Germany and other countries. The laws of Germany and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.
Our servers are located in Germany (Falkenstein) and the U.S. (Staten Island, New York City)
ChatWatch servers are located in Germany (Nuremberg).

4. What do you do with my data?

We use the information you provide in a manner that is consistent with this Privacy Policy. If you provide information for a certain reason, we may use the information in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the information you provide to answer your question or resolve your problem. Also, if you provide information in order to obtain access to the Services, we will use your information to provide you with access to such services and to monitor your use of such services.
We use your data to:
(i) Monitor your compliance with our Terms of Service.
(ii) Allow you to safely store data and settings under an account.
(iii) Provide you with technology to combat unsolicited (marketing) messages, i.e. spam.
(iv) Comply with legal requirements.
We do not sell your data.

5. How long do you store data?

We try to keep the duration that we store your data as low as possible. At most we store:
(i) Your login credentials to our Service until you terminate your account.
(ii) Your user data gathered from inside a chat or social platform for a maximum of 30 days, as this is only cached and never saved to disk, this is usually considerably shorter.
(iii) Your messages gathered from inside a chat or social platform for a maximum of 30 days, as this is only cached and never saved to disk, this is usually considerably shorter.
(iv) Cookies in your browser for 30 days, or differently depending on your browser's configuration on storing Cookies. (v) ChatWatch stores your messages for 7 days or shorter.

6. What data do you store about me?

If you want to get access to the exact data we store, please contact us via email at [email protected] with any means of identifying which data belongs to you, e.g. for data related to Discord, this would be a user id. We will then start the process and provide you with a collection of all personal data we collected about you within 30 days, given the identification you provided was sufficient. You have a right to ask us to stop using or limit our use of your personal data in certain circumstances - for example, if we have no lawful basis to keep using your data, or if you think your personal data is inaccurate. In this case, please contact us via email at [email protected] with any means of identifying which data belongs to you, e.g. for data related to Discord, this would be a user id. We will then start the process and remove or modify all required personal data we collected about you within 30 days. If you want to get access to the data stored by ChatWatch, please contact them via email at [email protected].

Final

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any information. This Privacy Policy was last updated on the date indicated above. Your continued use of the Service after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
If you have any questions or concerns, you can reach the Team via email at [email protected], or via Discord at aero.bot/community.